FAQ : Frequently Asked Questions
Please read our FAQ before sending us a message.
What types files do you sell ?
SVG / AI / CDR / EPS / PNG / DXF / PDF / PSD / STUDIO 3 (PERSONAL AND COMMERCIAL USE)
Which payment methods are accepted in the Online Shop?
PayPal / Debit / Credit Card methods. You DO NOT need to have a PayPal account to buy, PayPal will give you an option to use your credit/debit card. Just enter your email address on PayPal page whether you have or don’t have PayPal account. PayPal will guide you on how to seamlessly complete the Payment.
Can I return a purchase?
Due to the nature of digital products we cannot accept returns once downloaded. Please check the requirements of your software/programs/cutting machines before purchasing.
I am having trouble downloading my instant download, waht do I do now?
If you have any problems with your order. Please contact us.
How long does Customer Service take to respond?
Usually, We will get back to you within an hour!
